Returns & Exchanges
At That's it., we stand behind the quality of our fruit bars and snacks; if you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee. Due to the perishable nature of our products, we typically offer refunds or replacements rather than physical returns.
Review Our Policy
Ensure your request is submitted within 30 days of the delivery date and was purchased directly from our official online store.
Contact Support
Email our customer service team with your order number, a brief description of the issue, and photos of the product packaging if damaged.
Request Evaluation
Our quality assurance team will review your claim within 2-3 business days to determine if a refund or a replacement shipment is appropriate.
Resolution Delivery
Once approved, a refund will be processed to your original payment method or a fresh replacement order will be dispatched to your address.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing