Frequently Asked Questions
Everything you need to know about our simple, delicious snacks.
What makes 'That's it.' snacks different from other fruit bars?
Our philosophy is simplicity. Every snack we make contains two ingredients or fewer—just real fruit and nothing else. No added sugars, purees, concentrates, or preservatives.
Are your products safe for people with food allergies?
Yes, all our products are manufactured in a facility free from the top 12 allergens, including peanuts, tree nuts, dairy, soy, and gluten. We take cross-contamination very seriously.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrived damaged or you received the wrong item, please contact our support team within 14 days for a full refund or replacement.
Do 'That's it.' snacks require refrigeration?
No refrigeration is necessary. Our snacks are shelf-stable for up to 24 months, making them the perfect healthy option for lunchboxes, gym bags, or travel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.